Utility Billing Software & Online Payment Portal
State-of-the-art billing software. 24/7 resident self-service portal. Automated statements. Multiple payment gateways. English and Arabic.
Utility Billing Software
Logic Utilities has invested significantly in proprietary billing software and a resident self-service portal that makes utility management effortless for residents, building managers, and OAs alike.
Removing the operational burden from your team while providing residents with a transparent, accessible, and easy-to-use account management experience.
What Residents Can Do in the Portal
Our platform automates the full billing cycle, from smart meter data ingestion through to statement generation, multi-channel delivery, and payment reconciliation.
Bills & Statements
View and download your current and historical bills at any time, from any device.
Online Payments
Pay instantly via credit card — securely, from anywhere in the world, 24/7.
Account & Payment History
Track your payment history and account balance in real time, all in one place.
Energy Monitoring
Monitor your consumption trends over time to better understand and manage your usage.
Move-Out Requests
Submit a final bill request when moving out and request your security deposit refund after settlement.
Support & Notifications
Submit support tickets, track resolution progress, and receive automated bill notifications by email and SMS each month.
What Building Managers and OAs Get
Building managers and OA teams access a separate management dashboard that provides full visibility of billing status, payment collection rates, arrears, and resident account activity across the entire building or portfolio.
Monthly reporting is automated and available in formats compatible with standard building management and accounting systems.
Payment Methods — Online, Kiosk & Mobile
We offer the widest range of payment methods available in the UAE utility sector, making it as easy as possible for residents to pay — which is why our collection rates are among the highest in the industry. English and Arabic customer service for payment enquiries.
Mi Utilities Portal
Secure online card payment accessible 24/7 from desktop, tablet, or mobile.
Payment Kiosks
Dedicated payment kiosks on-site within your building or community. Card payment available.
Resident Portal
Secure online payment via the Logic Utilities resident portal on web and mobile.
Bilingual Support
English and Arabic customer service for payment enquiries — Dubai and Abu Dhabi based.
Contact us
Ready to discuss your project?
Whether you are a developer planning a new build, an OA managing an existing portfolio, or a building owner seeking to improve collection rates. Logic Utilities has the experience and the solution. Contact us for a no-obligation consultation.
Get in Touch
Reach the Right Team
Billing, payments & account queries
Residents: use the Mi Utilities portal or AI Chat, available 24/7.
Developer & project enquiries
Submit via the Developers & Buildings page. A dedicated sales specialist will respond within one business day.
BTU Meters Sales
Submit via AI Chat or WhatsApp. Our technical team operates across Dubai and Abu Dhabi.
Energy auditing & cost saving
Use the Contact page. All enquiries are acknowledged within one business day.