Automated Utility Billing & Collection — Dubai & Abu Dhabi
Industry-leading collection rates approaching 90%. Automated billing. Multi-channel payments. Full RSB and DoE compliance.
Complete Billing & Collection
Logic Utilities provides a complete automated billing and collection service for chilled water, district cooling, and utility consumption across residential, commercial, and mixed-use developments in Dubai and Abu Dhabi.
Our billing platform works seamlessly with your BTU smart meter installation to generate accurate, automated bills at the end of each month — delivered to residents by email and SMS, with no manual meter reading required.
Our collection rates consistently approach 90%, significantly above the industry average, because we have designed every step of the payment process to be simple, accessible, and flexible for residents.
Multiple Payment Options for Residents
We offer the widest range of payment methods available in the UAE utility sector, making it as easy as possible for residents to pay — which is why our collection rates are among the highest in the industry. English and Arabic customer service for payment enquiries.
Mi Utilities Portal
Secure online card payment accessible 24/7 from desktop, tablet, or mobile.
Payment Kiosks
Dedicated payment kiosks on-site within your building or community. Card payment available.
Resident Portal
Secure online payment via the Logic Utilities resident portal on web and mobile.
Bilingual Support
English and Arabic customer service for payment enquiries — Dubai and Abu Dhabi based.
A Billing Platform Built for UAE Utility Management
For property developers, building owners, and Owners Associations, outsourcing utility billing and collection to Logic Utilities means removing the most operationally intensive element of utility management from your internal team. We manage the full cycle from billing generation to collections follow-up with monthly reporting and full transparency.
Fewer Arrears
Our 90%+ collection rate means significantly fewer outstanding balances across your development.
Fewer Disputes
Accurate automated billing reduces billing errors and resident disputes to a minimum.
Predictable Cash Flow
More predictable cash flow for your development, month on month, with full reporting transparency.
Monthly Reporting
Full visibility into collection performance, payment channel breakdown, and outstanding balances.
Reduced Operational Load
Remove the most intensive element of utility management from your internal team entirely.
Utility billing software
A Billing Platform Built for UAE Utility Management
Our utility billing software is purpose-built for the UAE market. It handles the full billing cycle. Meter data ingestion, bill calculation, statement generation, multi-channel delivery, payment processing, and collections management.
The platform is compliant with RSB RD06 billing specifications in Dubai and DoE requirements in Abu Dhabi, ensuring every bill meets the regulatory standards of the emirate in which it is issued.
Contact us
Ready to discuss your project?
Whether you are a developer planning a new build, an OA managing an existing portfolio, or a building owner seeking to improve collection rates. Logic Utilities has the experience and the solution. Contact us for a no-obligation consultation.
Get in Touch
Reach the Right Team
Billing, payments & account queries
Residents: use the Mi Utilities portal or AI Chat, available 24/7.
Developer & project enquiries
Submit via the Developers & Buildings page. A dedicated sales specialist will respond within one business day.
BTU Meters Sales
Submit via AI Chat or WhatsApp. Our technical team operates across Dubai and Abu Dhabi.
Energy auditing & cost saving
Use the Contact page. All enquiries are acknowledged within one business day.