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FAQs

Why shall I register with Logic Utilities?
Is it possible not to register as a tenant and agree with the landlord to pay the bills on his account?
How shall register with Logic Utilities?
Which documents are required for registration?
What is the security deposit for?
I have completed the registration process. When will my AC be activated?
How to access my account if I am an existing customer?
How can I get login details for my account?
How can I retrieve my password?
How can I update my account information?
I am an existing customer, I am moving to another unit in the same tower. Shall I update my existing account or shall I register again?
How can I view my bills?
What are the payment options?
How to upload the proof of payment?
How can I view my payment history?
I paid my bill but why I received an email that the late fee has been applied to my bill?
Can I pay in advance?
How am I billed for my cooled energy?
How will I receive my bill?
When is the billing cycle?
What does capacity charge mean?
I am the landlord, what do I need to know about the charges that may apply to me?
Why is my consumption much higher in the summer when I leave my thermostat at the same setting as in winter?
Why is my AC not working if I have paid my bills already?
How can I reduce my consumption?
Why has my AC been disconnected?
How can I close my account?
How can I apply for a final bill?
How can I request for a security deposit refund?
How to get my clearance certificate so I can show it to my landlord?
How do I raise a complaint?
How do I review the Terms of Use of the Online Portal?

Register Now

New customers can register using our convenient online registration process, click now to become a customer.

View and pay bills

Now you can view and pay bills over the internet using the secure online payment gateway.

Final Bills and Deposit Refunds

By accessing your account you will be able to request a final bill and a refund of your initial deposit payment

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