All installations need regular maintenance to ensure the accuracy of the readings. Our team has developed a preventative maintenance strategy that is complemented with a reactive service should a fault be found on the system.

Our billing team keeps a close eye on the energy and/or water consumption of your property, manually analysing daily data for any possible anomalies. Any potential problems, such as malfunctioning thermostats and stuck zone valves, are immediately passed on to our technical department for attention.

Technicians from our engineering team will respond to faulty meter alerts, undertake repairs as required and keep the software fully updated between billing cycles.